HealthSearch Privacy Policy
Last updated:
Healthsearch LLC operates thehealthsearch.com (“HealthSearch,” “we,” “us,” or “our”). This Privacy Policy explains how we handle personal information when you visit our website, contact us, or subscribe to our communications. It also describes your privacy choices.
1 Information We Collect
Information you provide. We collect information you choose to provide, such as your name, email address, subscription preferences, and the contents of messages or feedback. Please avoid sending medical records or other sensitive information through general contact forms.
Website information. Our website and hosting services may collect technical information needed to deliver and protect the website, such as IP addresses, browser and device information, requested pages, referring addresses, and access times.
Subscription information. When you opt in to email communications, we collect your contact details, subscription status, and related preference records. We use Klaviyo to manage our email communications. Depending on the email features enabled, we may receive delivery and engagement information, such as whether a message was opened or a link was clicked.
We obtain this information directly from you and through the website and communication services you use.
2 How We Use Information
We use information to:
- Operate, maintain, and protect our website.
- Respond to questions, feedback, and requests.
- Send communications to users who opt in and manage their preferences.
- Understand readership and improve our content and communications.
- Maintain appropriate business and consent records.
- Detect and address spam, fraud, security incidents, and misuse.
- Comply with legal obligations and establish, exercise, or defend legal claims.
Our communications may include educational content, product recommendations, and offers relevant to the subscription you requested. Recommendations may concern brands with no commercial relationship to HealthSearch, affiliate marketing partners, or companies under common ownership.
Where required, we obtain consent before using information for an additional purpose.
3 Cookies and Tracking Technologies
Cookies and similar technologies can support website functionality, remember preferences, and measure website or communication performance.
As our services develop, we may introduce additional analytics, advertising measurement, referral tracking, or website-interaction tools. Before introducing processing that requires additional notice or consent, we will provide that notice and obtain the required consent. This policy does not, by itself, authorize every possible tracking technology.
You can manage or delete cookies through your browser settings. These choices generally apply only to the browser or device you use and may affect website functionality. Browser cookie settings do not necessarily control all information collection or advertising disclosures.
You may contact us about tracking practices or privacy choices at *CONTACT EMAIL ADDRESS. Where applicable law requires recognition of an opt-out preference signal or another privacy control, those requirements apply independently of browser cookie settings.
4 When We Disclose Information
Service providers. We disclose information to providers that help operate our website and communications, including hosting, security, technical support, and email services such as Klaviyo. The information involved depends on the service performed.
Companies under common ownership and commercial partners. We may develop arrangements involving companies under common ownership, including Rooted Nature, or other commercial partners. Any disclosure of subscriber information for their marketing will be subject to applicable notices, privacy choices, and consent requirements. A subscription to HealthSearch does not, by itself, constitute consent to every other brand’s mailing list.
At your request. We may disclose information to carry out an interaction you request or a disclosure you authorize.
Legal and protective purposes. We may disclose information when reasonably necessary to comply with law or valid legal process, investigate suspected unlawful activity, protect rights and safety, or establish, exercise, or defend legal claims.
Business transactions. Information may be disclosed or transferred in connection with a proposed or completed merger, acquisition, financing, reorganization, or sale of business assets, subject to applicable legal requirements and appropriate confidentiality protections.
5 Future Features and Health Information
Reader contributions, questionnaires, participant programs, accounts, and public commenting features are not currently available.
If we introduce these features, we will explain the information collected and its uses before collection begins and update this policy where appropriate. Payment services and participation programs may have additional terms or privacy notices.
Health-related questionnaires may involve sensitive information. We will provide applicable collection disclosures and obtain consent where required. Participation will not substitute for any separate permission required to share health information, use it for unrelated marketing, or publish identifiable responses.
Where applicable, a separate Consumer Health Data Privacy Policy will describe covered health-information practices and rights.
6 Marketing and Advertising Choices
You can unsubscribe from marketing emails using the unsubscribe link in those messages. We may still send nonmarketing communications needed to respond to your requests or administer an interaction you initiated.
Certain laws define the “sale” or “sharing” of personal information to include some advertising-related disclosures even when no money changes hands. If we introduce activities covered by these definitions, we will provide the applicable disclosures and legally required opt-out methods before doing so.
You may also contact us to request that your information not be disclosed to other companies for their own direct marketing.
7 Retention and Security
We retain personal information for as long as reasonably necessary for its stated purposes, taking into account the nature of the information, your relationship with us, legal obligations, security needs, and dispute resolution.
Subscription information is generally retained while a subscription remains active. Limited records may be retained afterward to honor unsubscribe requests, document preferences, or meet legal obligations. Correspondence is retained as needed to address the inquiry and related business or legal requirements.
We use reasonable safeguards appropriate to the information we handle. No website, transmission method, or storage system can be guaranteed completely secure.
8 Your Privacy Rights
Depending on your location and the laws applicable to our activities, you may have rights to access, correct, delete, or obtain a copy of your information; withdraw consent; or opt out of certain uses or disclosures. Additional rights may apply to sensitive information.
To submit a request, email *CONTACT EMAIL ADDRESS.
We may verify your identity for requests involving access, correction, or deletion, and may verify an authorized agent’s authority. We will not impose verification requirements on opt-out requests where prohibited by law. Please do not send identification documents unless requested through an appropriate process.
We respond within applicable legal timeframes. Some requests may be subject to legal exceptions. If we decline a request, we will explain as required and provide information about any applicable appeal process. You may submit an appeal through the same email address.
We will not unlawfully discriminate against you for exercising your privacy rights.
9 Children’s Privacy
HealthSearch is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information to us, contact us so we can investigate and take appropriate action.
10 External Websites
Our content may link to manufacturers, retailers, research publications, and other websites. These include businesses with no commercial relationship to HealthSearch, potential affiliate partners, and companies under common ownership.
Information collected on another website is governed by its privacy policy. A commercial relationship does not make every linked website part of HealthSearch.
Information collected or disclosed through technologies operating on HealthSearch itself remains subject to the applicable disclosures in this policy.
11 Changes to This Policy
We may update this policy to reflect changes in our services, information practices, or legal requirements. We will revise the date above when changes are made.
For material changes, we will provide additional notice where required, such as a prominent website notice or email. We will obtain consent where required before introducing a new use or disclosure. Continued website use does not replace consent required by law.
12 Contact Us
For privacy questions or requests, contact:
Healthsearch LLC
Email: *CONTACT EMAIL ADDRESS